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iBoom!FM is a leading UCaaS provider continually evolving to offer the best products and services in the industry such as Cloud PBX, SMS, Chat, Video Conferencing, Screen Share and Mobility features. Our infrastructure is geo-diverse with active-active redundancy and each extension is dual-registered.  We have two physical data centers in NJ and FL and two cloud hubs in Virginia and Iowa: Virginia built in Google Cloud & Iowa in AWS.

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With Waab Unified Communications Provider

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MOBILE APP

Chat, SMS, see if colleagues are online, and adjust answering rules all while you’re on the go.

FEATURES

AUTOMATED ATTENDANTS

Automatically greet callers and route them anywhere. Easily customizable through the web portal.

FAX to EMAIL

Full HIPAA compliant solutions with the ability to send and receive faxes from your email or our online portal.

VOICEMAIL to EMAIL

Have voicemails delivered right to your email, complete with caller ID, .wav file, and full-text transcription of the voicemail.

VIDEO MEETINGS

Facilitate up to a 25 person video conference including Video, Voice, Text Chat and Screen Sharing.

CALL CENTER

Set up call queues or offices with longer than normal holding times. Comes with detailed reporting.

CALL RECORDINGS

Store call recordings for up to one year, and access them

directly from your webphone.

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CRM INTEGRATION

Integrate with over 200+ CRMs including Salesforce,

Hubspot, ConnectWise and more.

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Why Cloud Communications?

Proactively protect your workforce from illness (and distraction!) by calling iBoom!FM and learning more about how Unified Communication and VoIP platforms will keep your employees happier, healthier, and more productive throughout the year.

  •    Work Flexibly

  •    Unified Tools

  •    Low Cost

Infrastructure

Active-Active GeoDiverse 

iBoom!FM uses geographically diverse data centers across the island to maintain service in case one facility has a power outage. That means if we lose power due to a hurricane in Florida, another location will take over seamlessly. And your customers will never know.

  • No impaired service

  • Data Centers in Florida, New Jersey, Virginia, and Iowa

Why switching to Cloud is smart?

Easy Collaboration

 

Use advanced collaboration tools to communicate more authentically with your team and your customers.

 

  • Live video conferencing

  • Screensharing

  • Chat with your team

No More Missed Calls

With our easy-to-use mobile app, your mobile phone becomes your office phone. Incoming calls will always reach you by either your desk phone, cell phone, or WebPhone on your laptop.

Understand Your Business

Our in-depth reports give you a never-before-seen understanding of how your team performs, so that you can optimize your business operations.

Prioritize Effectively

 

Extra time is an asset you can’t buy, but by using the latest VoIP tools you can maximize your time in ways you wouldn’t expect!

 

  • Access to all your voicemails with our mobile app

  • Visual Voicemail

  • Speech-to-Text

Happy Customers

Your incoming calls will always be answered by either a live person or an automated attendant so that your callers will never hear the busy signal.

 

  • Improve business continuously

  • Ensure disaster protection (i.e., a power outage)

The Local Difference

Direct Access

No long hold times, or transferred calls. Talk to your locally-based reps, along with our US-based, local support team whenever you need us.

Local Presence, Local Support

As your local provider, we get to know your business more than other providers can. Plus, we can stop by to understand your needs!

Dedicated Attention

Our team is ready to help troubleshoot any hiccup you may run into. A dedicated support line with 24/7 US-based help will put you and your team at ease.

Mobile App

Never miss a call with iBoom!FM’s mobile app. Your office phone will ring your mobile phone through the app.

  • SMS + MMS

  • Manage Answering Rules

  • See Coworker Online/Offline Status

  • Visual Voicemail

  • Chat with Your Team

WebPhone

Make and receive calls through iBoom!FM’s online WebPhone. Chat with your team, make calls, and view call history all in one place.

 

•   Customizable Views

•   At-a-glance View of Team Communications

•   Set up and Edit Answering Rules

•   SMS/MMS Text Message

•   Voicemail to Text

•   File Sharing via Chat and SMS

•   Group Messaging in Chat and SMS

Video Conferencing

Make and receive calls through iBoom!FM’s online WebPhone. Chat with your team, make calls, and view call history all in one place.

 

•   Customizable Views

•   At-a-glance View of Team Communications

•   Set up and Edit Answering Rules

•   SMS/MMS Text Message

•   Voicemail to Text

•   File Sharing via Chat and SMS

•   Group Messaging in Chat and SMS

Microsoft Teams

•   User-friendly Functionality

•   Save on Calling Plans

•    iBoom!FM offers calling plans at a significant discount compared to other providers.  It can help save 20% or more by switching over. 

•   We can help enable Microsoft Teams as your VoIP system

WAAB  UNIFIED

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COMMUNICATION PROVIDER

LEAP AHEAD WITH

  • Facebook
  • Twitter
  • YouTube
  • Instagram

MOBILE APP

Chat, SMS, see if colleagues are online, and adjust

answering rules all while you’re on the go.

Learn More

VIDEO MEETING

Facilitate up to a 25 person video conference including Video, Voice, Text Chat and Screen Sharing.

Learn More

CALL CENTER

Set up call queues or offices with longer than normal holding times. Comes with detailed reporting.

Learn More

AUTOMATED ATTENDANTS

Automatically greet callers and route them anywhere. Easily customizable through the web portal.

Learn More

FAX TO EMAIL

Full HIPAA compliant solutions with the ability to send and receive faxes from your email or our online portal.

Learn More

CALL RECORDINGS

Facilitate up to a 25 person video conference including Video, Voice, Text Chat and Screen Sharing.

Learn More

VOICEMAIL TO EMAIL

Have voicemails delivered right to your email, complete with caller ID, .wav file, and full-text transcription of the voicemail.

Learn More

CRM INTEGRATION

Integrate with over 200+ CRMs including Salesforce,

Hubspot,

ConnectWise and more.

Learn More

FEATURES

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